Solution
Customer Retention & Loyalty Management
We blend behavioral analytics, timely outreach, and loyalty ops to reduce churn and lift LTV—without spamming your users.
VALUE
Why teams pick this solution
Churn prediction
Targeted save‑plays with clear offers and timing, based on risk signals.
Loyalty lift
Smarter enrollment and redemption nudges increase program participation.
Closed‑loop VOC
Feedback flows into product and service improvements to prevent repeats.
Scope
What we do
At‑risk segmentation, triggers, and personalized outreach cadences
Win‑back, cross‑sell, and reactivation across email, SMS, WhatsApp, and social
Loyalty enrollment, rewards operations, and fraud/abuse safeguards
Insight reporting: churn drivers, cohort trends, and LTV shifts
Impact
Outcomes & KPIs
Reduced churn with measurable save‑rate
Higher LTV via cross‑sell and loyalty redemption
Reactivation of dormant cohorts without list fatigue